From clinics and hospitals to health insurers, Respond is a fit across the healthcare industry. With extremely high standards to meet, hospitals and healthcare providers can find key information about where exactly to improve their quality of care and take preventive action through complaints and feedback provided directly by those experiencing problems. Respond can also support incident reporting at ward level. Whenever, wherever and however something goes wrong, it can all be captured in Respond and insights can be produced to reduce the risk of it affecting others.