Take a look at the latest version of Respond!
Target smashing benefits
Not all complaint & feedback management systems were created equal.
So what sets Respond 7 apart?
Stop compromising, and start focusing on what's important. Your customers will thank you
Software vs. Service
Essentials
/ case
Out of the box best practice templates |
Quick Capture |
Single Sign-On |
Basic Workflow |
Full Case Management |
Quick Start Template |
Simple Configuration Options |
Local Email, Telephone & Portal Support |
Perfect for small or simple organizations who want to be closely aligned to a best practice template |
Professional
/ contact for pricing
Tailored to your growing business |
"Essentials" Included |
Self-Service |
Central Printing* / XSync* |
Standard Workflow |
Custom Reports |
Standard Configuration Options |
Local Email, Telephone & Portal Support |
Perfect for multi-department organizations who need more flexibility over their workflow |
Enterprise
/ contact for pricing
Meets your complex requirements |
"Essentials" & "Professional" Included |
API / Integration Options |
XSync included |
Advanced Workflow |
Full Configuration Manager |
Advanced Configuration Options |
Local Email, Telephone & Portal Support |
We realise some people need a little more help. Additional "managed services" are available if required |
* available for an additional cost
Aptean hosts its regular Complaints Working Group, this time at the Aviva Stadium in Dublin. For more information contact respond@aptean.com.
Aptean hosts its regular Complaints Working Group, this time at Old Trafford Stadium, Manchester. For more information contact respond@aptean.com.
We're sponsoring ABTA's Complaints Handling Workshop on January 31st. See you there! Register here.
If you are an existing customer and need help or have a question, please reach out to us: