Follow Us:

Choose a Leading Case Management Solution Backed By a Global Software Presence

APTEANAptean is a leading provider of mission critical enterprise software solutions.

We build and acquire industry-focused solutions to support the evolving operational needs of our customers. Our solutions help nearly 5,000 organizations stay at the forefront of their industries by enabling them to operate more efficiently, thereby ensuring higher customer satisfaction. For more information, visit

RESPONDRespond is a case management system with a 25 year history and became an Aptean solution in 2012.

Make it easy for your customers to submit their queries, questions, feedback, complaints or compliments with intuitive case capture wizards and get to the root cause of problems using detailed analysis tools. With deep industry insight, you can be sure to remain compliant with your regulators while providing customer service excellence.

Why Aptean? Why Respond?


  • Enterprise Scale
  • Global Reach
  • Customer Success Culture
  • Deep Product Investment
  • Depended on by 1000's of companies

Respond Solutions

  • Cutting Edge Features
  • On-Premise & Cloud Solutions
  • Open Configuration & API Access
  • Scalable for startups to blue-chip
  • Regulatory Compliant Solutions

Respond People

  • In-Person Events
  • Industry Experts
  • 25+ Years Experience
  • Proven Delivery
  • Award Winning Delivery & Support Teams
Need Help?

If you are an existing customer and need help or have a question, please reach out to us:

General Enquiries
  • Address: Pioneer House, 7 Rushmills,
    Northampton NN4 7YB. United Kingdom
  • Phone: +44 (0)1604 614100
  • Email:
  • Timezone: United Kingdom (GMT/BST)
  • Address: 4325 Alexander Drive, Suite 100
    Alpharetta, GA 30022. United States
  • Phone: (770) 351-9600
  • Email:
  • Timezone: East Coast
  • Address: Level 1, 541-543 Blackburn Rd
    Mount Waverley, VIC 3149
  • Phone: +03 9005 4910
  • Email:
  • Timezone: Australian Eastern Standard Time
© 2019. Aptean Inc. All rights reserved. Terms of Use Privacy Statement